HRACI January Meeting
Thursday, January 17, 2008

Talent Pipelines, Online Supply Chains and the Candidate Experience

Why would prospects want to become your candidates? Will their interaction with your virtual and not so virtual content engage them, inform them or confuse them and turn them elsewhere? What “touchpoints” do you promise upfront to the highest quality candidates so that they choose you? Are recruiters and hiring managers “on message” regarding key elements of your staffing brand or might candidates hear conflicting messages?

The job seekers' “experience” has not improved during the last decade despite universal internet access, the proliferation of hiring management software and increased attention on data collection and analysis. Gerry Crispin contends that the proportion of qualified candidates who abandon jobs pages is increasing, and is likely going to get worse before it gets better. In this challenging presentation Gerry draws on a recent study of more than 500 firms’ staffing models to share the best (and worst) employer practices to Target, Engage, Inform and Respect the job seeker. He will showcase best-in-class examples.

Gerry Crispin is a former HR practitioner, an international speaker, an author of 8 books and 100 articles, and a SHRM volunteer leader whose views on employment strategy, hiring process and staffing technology are sought by many of the world's most competitive corporations.

As a freshly minted Engineer from Stevens Institute of Technology (more than a couple years ago) Gerry worked in Career Services while studying for advanced degrees and found the experience awakened a keen interest in how Job Seekers ‘game’ their next career move while Employers tout their latest opportunities…everywhere in the world. He still returns to his alma mater each month as a volunteer to assist alumni in career transition.

Gerry has had a lifelong passion about how firms design and build staffing processes, the technology to enhance them and the systems to manage them and he has worked in nearly every facet of the staffing Industry and the HR profession – from major corporations like Johnson and Johnson to boutique search firms and as the general manger of a recruitment advertising firm. In the last 12 months he has spent time on the ground with job seekers and employers in China, Japan, Australia, Russia and the UK.

Acknowledged by several organizations as one of the most influential leaders in the staffing industry, Gerry and his business partner, Mark Mehler, facilitate intense, small-group meetings with leading corporate staffing strategists to analyze cutting-edge employment issues, share staffing best practices, and help re-invent the recruiting function.

His company’s website: www.careerxroads.com

This program has been approved for recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org